Explore Legal rules for account records
Our Legal notice explains the conditions attached to opening and using an account, including accurate account details, phone verification before access, payment ownership checks and the handling of records connected with DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity. We use these records to
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confirm account actions, investigate disputed status and respond to valid requests. Access depends on local law, and some account or payment actions may not be available in every Indonesian region. Where local law permits, you can read the applicable terms before continuing, ask us to clarify
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a clause, or request a correction to personal details. The notice also describes when an account may be restricted for inaccurate information, unusual activity or a payment mismatch. These rules apply to the Legal relationship between you and our brand, not to unrelated websites or external
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wallet providers.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.